FAQ's

Our trips boast an impressive success rate of up to 95% for every expedition.

Our treks cater to individuals of average fitness levels, requiring no prior experience. However, we recommend engaging in physical fitness activities such as running, swimming, and hiking before embarking on your journey. It’s typical to encounter some discomfort before acclimatization during the trek.

Preparation for a strenuous trek should commence at least two to three months before departure. As a guideline, engaging in aerobic exercise for one hour, three to four times a week, is recommended. Optimal preparation involves bush-walking, incorporating relatively steep ascents and descents.

One of our representatives will be awaiting your arrival at the airport, holding a sign bearing your name. Upon landing, you will receive a warm welcome and be promptly transferred to your hotel in our designated vehicle.

In Kathmandu, we secure accommodations at reputable ★★★ hotels, inclusive of breakfast. Additionally, there’s an option to upgrade to higher-standard hotels in Kathmandu (Conditions apply).

On the trail, tea houses/lodges typically offer basic yet clean facilities, featuring comfortable beds and blankets. Lodges along trekking routes commonly provide single and double rooms, with occasional availability of dormitories. Whenever feasible, dining arrangements are made around a bonfire.

Absolutely! Your trip will be officially confirmed upon receipt of your booking confirmation along with a 20% deposit of the total cost. The remaining balance is payable upon your arrival in Kathmandu, before the commencement of the trek.

Certainly! Upon your arrival, arrangements can be made for a separate room. However, during the trek, while we strive to accommodate individual preferences, it’s common for lodges to offer twin-sharing or dormitory rooms rather than single rooms. Therefore, there may be instances where room sharing is necessary.

All our trips are guaranteed to proceed as scheduled. We never cancel a trip due to insufficient participants. If you’re the sole participant on your chosen date, a private trip will be arranged for you at no additional cost.

However, please note that we cannot be held liable for trip departures disrupted by unforeseen circumstances such as flight delays, inclement weather, or sociopolitical conditions. In such instances, we may offer alternative transportation options through mutual agreement. Nevertheless, we reserve the right to cancel the trip if suitable alternatives cannot be arranged or if they do not meet your preferences or requirements. In such cases, you may be refunded the trip deposit, excluding any incurred costs.

Upon your arrival in Kathmandu, you will settle any outstanding payments. Payment can be made in either USD or local currency (exchange available at Kathmandu outlets) or via credit card. We accept American Express, Travelers Checks, MasterCard, and Visa. Please note, that a 4% surcharge will be applied when using credit cards, under the policies of local banks in Nepal.

Most tea houses (lodges) along the trail offer clean and hygienic meal options, spanning from local to international cuisines. You can enjoy dishes such as pasta, tuna bakes, noodles, roasties, dal bhat (rice and lentils), bread, soup, fresh vegetables (availability depending on the season), and desserts like apple pies or pancakes. Additionally, a variety of liquids and beverages are available along the trail. It’s important to note that as you ascend to higher altitudes, meal costs may increase accordingly.

Bottled water is readily available at the lodges and tea houses along the trekking route. Prices typically range from USD 2 per liter at lower elevations to USD 4 per liter at higher elevations. Additionally, we provide complimentary water-purifying tablets for your convenience.

The optimal trekking season spans from mid-September to May. Beginning in early September, the monsoonal rains subside, leading to stable weather conditions through December. During this period, expect mild to warm days and cool nights. February, March, April, May, October, November, and December are particularly favorable months for this trek.

Trekking in this region is characterized by its unpredictable weather patterns. Proper preparation is essential to navigate the twists and turns of the local climate. Nights are notably cooler than daytime hours, with temperatures ranging from as high as 25 degrees Celsius during the day to as low as -20 degrees Celsius within 24 hours. While each day’s conditions may vary, weather and temperature trends can be somewhat anticipated based on the month and season.

Not at all it’s preferable. Most lodges along the trekking route offer vegetarian meals. We encourage our clients to opt for vegetarian options as a precaution against foodborne illnesses. Consuming heavy or non-vegetarian meals at high altitudes can pose risks to stomach health.

Yes, all our guides have undergone a comprehensive 45-day training program conducted by the Hotel Management and Tourism Center in Nepal or Nepal Mountain Academy. Additionally, they have received specialized high-altitude first aid training from the Kathmandu Environmental Education Project (KEEP). For detailed information, please refer to our Trekking Guides Profiles and Training Certificates.

Our guides are extensively trained to handle high-altitude issues and administer first aid effectively. They carry a comprehensive first aid kit throughout the trek. Nonetheless, we advise travelers to bring their first aid kit as an extra precaution. Furthermore, all our guides are equipped with local mobile phones and SAT phones to ensure prompt communication and assistance during emergencies.

Yes, it is your responsibility to arrange your international flights. As a local agent, booking through us may incur significantly higher costs.

Most hotels offer charging facilities for digital cameras and other equipment at their reception for a nominal service fee. Remember to bring both two-pin and three-pin travel adapters to ensure compatibility.

While trekking, you’ll find telephones available in some villages along the routes for making international calls. Additionally, all our guides carry local mobile phones, which you may use for communication. Alternatively, you can use your mobile phone by purchasing a local SIM card in Kathmandu.

No, credit cards are not accepted during the trek. It is essential to carry local currency for any transactions.

The amount needed per day varies based on individual spending habits. Generally, in Kathmandu, budgeting approximately USD 15 to USD 20 for lunch and dinner is sufficient. Additionally, allocating USD 20 to USD 35 per person per day should cover expenses such as purchasing chocolates, hot showers, and beverages during the trekking journey.

Tipping can vary widely, ranging from USD 50 to USD 1000 per person for guides and porters. While tipping is not obligatory, it’s a gesture of appreciation for their service. Many of our staff come from low-income backgrounds, and your generosity can significantly impact their livelihoods. We recommend allocating no less than 10% of your total trip cost for tipping.

We make efforts to arrange guesthouses with hot shower facilities at most locations along the trek. However, some lodges in certain regions may charge an additional fee for hot showers.

Yes, our company provides insurance coverage for all trekking staff members, including guides, cooks, Sherpas, and porters, ensuring their safety and well-being throughout the journey.

Embracing the journey and taking time to savor each moment is integral to the holiday experience. Should you wish to extend your trekking trip, we can accommodate your request for additional days, albeit with supplementary costs to cover guides, porters, accommodations, and meals. Alternatively, you may opt to extend your trip with other holiday activities such as tours or jungle safaris, enhancing your overall adventure.

During the trek, our dedicated porters will handle the transportation of your luggage, allowing you to carry only a small day bag for essential personal items such as a camera, water bottle, and sunscreen.

Your hotel in Kathmandu offers complimentary storage services, enabling you to leave behind any items or clothing unnecessary for the trekking journey.

The sleeping bags provided by our team are rated for temperatures ranging from approximately -10°C to -15°C. If needed, we can supplement the sleeping bag with a liner or extra blanket to ensure your comfort in varying conditions.

Yes, we do possess a Portable Altitude Chamber (PAC). However, we typically utilize it only for treks where accommodation extends above 5,000 meters, ensuring safety and comfort in high-altitude environments.