Privacy Policy

Privacy Policy

At Ambassador Himalaya Treks and Expedition Pvt. Ltd, we gather customer information following our Know Your Customer Policy. This information is essential to arrange a smooth and effective trip for you in Nepal, Tibet, or Bhutan. We prioritize the privacy of our valued customers and strictly prohibit any misuse or sharing of their information with third parties. We acknowledge the trust you place in us by providing your confidential details and assure you of our commitment to maintaining this trust in the future.

What is the information required by us?

We need the documents that authorize your identification

Name, address, postal code, contact number, and email address.

A copy of your passport for verification purposes.

We may use your mailing address to respond to you and for subscribing to our e-newsletter.

If you wish to update your information, please mail it to our official address, and we will promptly update your records.

Security of the information

Your data will be securely stored on our company’s server. Access to this information is restricted to authorized members of Ambassador Himalaya only when necessary for legitimate purposes. We want to reassure you that your credit card details are not stored on our server during payment transactions, as our payment system is highly secure.

We collect some unspecified information

In our efforts to enhance our official website and promote our business, we collect certain unspecified information. This data is analyzed through Google Analytics to gain insights into our web traffic, including pages viewed, location, date, and time. Rest assured, this information is used solely for improving our online presence and user experience.

We use cookies

We employ cookies to recognize returning visitors to our website. This technology allows us to identify your browser when you revisit our site, enhancing your browsing experience.

The links on our website

Please be aware that our privacy policy applies exclusively to our website. Any websites accessed via links on our site are not governed by our privacy policy.

Policy Updates:

We retain the right to amend or update our privacy policy when necessary. Changes to the policy may occur depending on circumstances. If you have any inquiries regarding our privacy policy, please feel free to contact us via mail at our company’s office address.