At Ambassador Himalaya, we are committed to providing exceptional experiences while prioritizing the safety of our valuable guests, preserving the environment, and fostering positive impacts on local communities. Our dedication to these principles is ingrained in every aspect of our operations, ensuring that each journey with us is not only memorable but also socially and environmentally responsible.
Our Safety Standards:
1. Certified and Experienced Guides
- Our Guides have Government License and first-aid training.
- Ensure our guide has high-altitude and emergency response with Ambassador Himalaya Team.
- Conduct regular training in wilderness first aid and crisis management.
2. Pre-Trek Briefings & Orientation
- Provide detailed safety briefings before every trek.
- Educate clients on altitude sickness, weather conditions, and emergency protocols.
3. Emergency Evacuation Plan
- Collaboration with helicopter Company for helicopter rescue services during high-altitude treks.
- Ambassador Himalaya has contact with local medical facilities for immediate assistance.
4. First Aid & Medical Support
- Our guides always carry a comprehensive first-aid kit during the trek.
- Our guide regularly monitors the oxygen level and Body Temperature of our guest during the trek
- We support oxygen cylinders for the Expedition.
5. Proper Acclimatization & Itinerary Planning
- Well-planned itineraries with enough rest days for high-altitude.
- Follow gradual ascent principles to prevent altitude sickness.
- Encourage trekkers to stay hydrated and listen to their bodies.
6. Quality Equipment & Gear
- Use high-quality camping gear, harnesses, ropes, and crampons (for expeditions).
- Inspect all equipment before and after every trek.
- Ensure clients have appropriate clothing and footwear for the high Himalayas.
7. Weather Monitoring & Risk Assessment
- Continuously get information from authorized government bodies about weather monitor updates and inform the clients and Cure members to ensure safety during their trip.
- Have backup plans for route changes due to uncertain circumstances.
8. Travel & Health Insurance Requirements
- Recommended Reliable travel insurance with emergency evacuation mandatory for trekkers.
- Verify that insurance covers high-altitude trekking and helicopter rescue.
9. Communication & Customer Support
- 24/7 customer support before, during, and after the trek.
- Clearly communicate risks, refund policies, and emergency protocols.
- Gather feedback and improve safety measures based on client experiences.